FAQs
Find answers to common questions about ti-ny.link — including setup, Biolinks, dynamic links, QR codes, analytics, account management, and billing.
General
| Question | Answer |
|---|---|
| What is ti-ny.link? | A platform to create and manage smart short links, Biolink pages, dynamic QR codes, and real-time analytics. |
| Who is ti-ny.link for? | Creators, marketers, teams, and businesses who want to track and manage links, QR codes, and bio pages. |
| Do I need any technical knowledge? | Not at all — ti-ny.link is designed to be simple and no-code friendly. |
| Can I use it for my business? | Yes. It’s ideal for SMBs, agencies, and enterprise teams. |
| Is there an API? | Yes — Pro users can access our API to automate link creation, analytics, and QR generation. |
| Is my data secure? | Absolutely. We use HTTPS, encryption at rest, and secure infrastructure to protect your data. |
Biolink Pages
| Question | Answer |
|---|---|
| What can I add to a Biolink page? | Buttons, videos, embeds, carousels, forms, social icons, text blocks, and more. |
| Is there a link limit? | Yes — Each Biolink page has a 50 block limit to keep things fast and lightweight. Learn about Biolink blocks -> |
| Can I add my logo or brand colors? | Yes. Full customization is available on Core, Plus, and Pro plans. |
| Can I schedule when blocks appear? | Yes. You can set visibility rules or publish times per block. |
| Do Biolink pages have analytics? | Yes. You can track views, clicks per button, referrers, devices, and more. |
| Can I use a custom domain? | Yes. Assign your own domain for branded Biolinks and short links. |
Dynamic Links
| Question | Answer |
|---|---|
| What makes a link “dynamic”? | You can change its destination, add UTM tags, geo/device targeting, app links, and expiration rules. |
| Can I redirect users based on location or device? | Yes — Pro plans allow advanced targeting rules for country, browser, OS, and more. |
| Can I password-protect links? | Yes. You can secure links with a password or expiration time. |
| Can I shorten links in bulk? | Yes — via API or CSV import (Plus and Pro plans). |
| Do ti-ny.links work in emails and SMS? | Absolutely. They're optimized for email, chat, messaging, and mobile use. |
| Do dynamic links support app opening? | Yes — ti-ny.link deep links can open WhatsApp, Instagram, Spotify, Telegram, etc., automatically. |
QR Codes
| Question | Answer |
|---|---|
| What types of QR codes can I make? | URL, Biolink, file, vCard, event, or app launch — all editable and trackable. |
| Are the QR codes dynamic? | Yes. You can change the link anytime without needing to reprint. |
| What file formats can I export QR codes as? | PNG, SVG, PDF — high-resolution and print-ready. |
| Can I create QR codes in bulk? | Yes — via the dashboard (Plus/Pro plans) or API. |
| Can I add call-to-action frames or labels? | Yes — you can include text like “Scan Me” or choose from preset frame styles. |
| Do QR scans count toward analytics? | Yes — scans are tracked just like link clicks with full device and location data. |
Analytics
| Question | Answer |
|---|---|
| What can I track? | Clicks, scans, devices, operating systems, browsers, referrers, languages, and location (city/country). |
| How real-time is the data? | Analytics update within seconds after a click or scan. |
| Can I export data? | Yes — Plus and Pro plans can export link data in CSV. |
| Can I view historical trends? | Yes — filter data by time, location, or source to view trends. |
| Do Biolink buttons have separate tracking? | Yes. Each block/button includes its own click data. |
| Can I track UTM parameters? | Yes — UTM data is recorded and viewable per link. |
Account & Teams
| Question | Answer |
|---|---|
| How do I invite teammates? | Go to Teams → Create Team → Invite by email. Each member will get their own access. |
| Can I assign roles? | Yes — roles include Admin, Editor, and Viewer. |
| Can I create multiple teams? | Yes. Paid plans allow multiple workspaces with isolated links and settings. |
| Can I transfer ownership of a team? | Yes. Admins can reassign ownership to another member. |
| What happens if a user leaves the team? | Their access is revoked, but their content remains unless deleted. |
Billing
| Question | Answer |
|---|---|
| What payment methods are supported? | We accept Visa, MasterCard, AMEX, Apple Pay, Google Pay, and more. |
| Can I get an invoice? | Yes. All invoices are available in your billing dashboard. |
| Is there a discount for annual plans? | Yes — you get 2 months free when billed yearly. |
| Do you offer discounts for nonprofits or education? | Yes — up to 60% off. Apply here. |
| How can I upgrade or downgrade my plan? | Go to Settings → Billing → Change Plan. Changes take effect immediately. |
| What happens if my payment fails? | We’ll notify you and retry automatically. If the issue continues, your plan will pause after a grace period. |
Lifetime Plan
| Question | Answer |
|---|---|
| How much is the Lifetime Plan? | $299 (one-time payment). |
| What do I actually get? | Lifetime access to all features and limits of the Core Price Plan — no recurring payments, no upsells. |
| Why are you offering a lifetime plan? | We believe early adopters should be rewarded. Lifetime plans help us raise funds to grow — without relying on outside investors — and they give you full access without ongoing costs. |
| Won’t you lose money in the long run? | In some ways, yes — we won’t earn recurring revenue from lifetime users. But we gain something more valuable: committed users who help shape the platform with feedback, ideas, and trust. That’s worth the trade. |
| You're new — what if the service shuts down? | Fair question. I personally guarantee the service will remain available for a minimum of 5 years from your purchase date — or you’ll receive a prorated refund. That works out to just $4.98/month. |
| Are prices subject to change? | Yes. As our platform becomes more established and can guarantee a longer service life, lifetime plan prices will increase to reflect lower risk and extended guarantees. |
| Can I get a refund if I change my mind? | No. Lifetime plans are non-refundable. We strongly encourage you to try the Free Plan and explore everything included in the Core Plan before purchasing. That way, you can make an informed decision with zero pressure. |
| How can I purchase a Lifetime Plan? | Lifetime plans are invite-only, limited in number, and sold on a first come, first served basis. |
| How do I get invited? | Join the waitlist and keep an eye on your inbox. We’ll notify you when Lifetime Plans go live and provide a scheduled access link. |
| My link expired — can I get another one? | No. You’ll need to wait for the next round of invites. No exceptions. |
Lifetime Plan Features
One-time payment: $299
Guaranteed service: 5 years minimum
Break-even: ~$4.98/month over 5 years
See Core Features and Limits
See Terms of Service