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Privacy Policy

Last updated - October 4, 2026

This Privacy Policy ("Policy") explains how ti-ny.link ("ti-ny.link," "we," "our," or "us") collects, uses, shares, and safeguards your information when you use our website, browser extensions, APIs, mobile/desktop applications, widgets, and any other online products and services that link to this Policy (collectively, the "Service").

ti-ny.link is based in Delaware, United States.

By using the Service, you agree to the collection and use of information in accordance with this Policy and our Terms of Service. If you do not agree with this Policy, you should not use the Service.

1. Information We Collect

1.1 Information You Provide Directly

  • Account Information: When you create a ti-ny.link account, we collect your email address, password (hashed and salted), and optional profile information such as display name and avatar.
  • User Content: Destination URLs, custom aliases, tags, and any text you enter (e.g., link titles, descriptions) when generating Short Links.
  • Feedback & Support: Content of messages, emails, surveys, or support requests that you send to us.

1.2 Information We Collect Automatically

  • Usage Data: IP address, browser type, referring/exit pages, device identifiers, operating system, date/time stamps, clickstream data, and the pages or features you access.
  • Log Data: Server logs recording interactions with the Service, Short Link creation, and redirects.
  • Cookies & Similar Technologies: We use first‑party cookies and local storage to maintain sessions, remember preferences, prevent abuse, and perform analytics. See Section 7 for more details.

1.3 Information from Third Parties

  • Website Analytics: The ti-ny.link website uses Google Analytics to understand website activity. This is separate from the native analytics for links, QR codes and bio pages, which is processed within ti-ny.link and stored in the application database.
  • User-Configured Analytics: Users can connect supported third-party analytics providers. These optional integrations have their own configuration and provider policies. See the tracking-pixel guide for setup details.
  • Single Sign‑On (SSO) Providers: If you sign in via Google, GitHub, or other SSO, we receive basic profile info as authorized by you.

We do NOT purchase or rent marketing lists, nor do we collect sensitive personal data (e.g., race, religion, biometric data) unless you voluntarily provide it.

2. How We Use Your Information

We process your information for the following purposes:

  1. Provide & Improve the Service: Operate, maintain, deliver, debug, and enhance our core link‑shortening functionality.
  2. Account Management: Create and manage user accounts, authenticate logins, and personalize features.
  3. Analytics: Provide statistics for links, QR codes and bio pages using data processed and stored natively in our application database. We use Google Analytics for website activity. Users may separately connect supported third-party analytics providers.
  4. Security & Fraud Prevention: Detect and mitigate abuse, spam, malware, and violations of our Terms of Service.
  5. Communications: Send transactional emails (e.g., account verification, password resets), service announcements, and updates. Marketing emails are sent only with your consent or where permitted by law.
  6. Legal Compliance: Comply with applicable laws, enforce our Terms, respond to lawful requests, and protect rights, property, or safety of ti-ny.link, our users, or the public.

If you are located in the European Economic Area (EEA) or United Kingdom, we rely on the following legal bases:

  • Contractual Necessity: Processing necessary to provide the Service (Sections 2.1–2.2).
  • Legitimate Interests: Analytics, security, fraud prevention, and product improvement (Sections 2.3–2.4), provided these interests are not overridden by your rights.
  • Consent: Marketing communications and non‑essential cookies (Sections 2.5 & 7) where you have given explicit consent.
  • Legal Obligation: Compliance with legal or regulatory obligations (Section 2.6).

4. How We Share Information

We do not sell or rent personal data. We share information only as described below:

Recipient CategoryPurpose
Service Providers (e.g., hosting, cloud storage, customer support, analytics)Perform services on our behalf and under confidentiality agreements.
Business TransfersIf we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred subject to the same commitments.
Law Enforcement & Legal RequestsRespond to subpoenas, court orders, or lawful requests, or to protect rights and safety.
Other UsersWhen you create a public Short Link or publicly share analytics dashboards, certain data (alias, destination URL, clicks) may be visible to anyone with the link.
ConsentAny other sharing with third parties only with your explicit consent.

5. Data Retention

We retain account data while your account is active. When data is deleted, it is removed from the ti-ny.link application database immediately.

Some data held by third-party service providers may remain for up to six months after deletion, depending on each provider's deletion intervals. This includes data held outside the ti-ny.link application database by services we use to operate the platform.

The statistics-history periods shown in our plans describe the history available in your reports. See the plan guide for those allowances. The database deletion and third-party retention rules above describe how deletion is handled.

For questions about retention or a deletion request, contact privacy@ti-ny.link.

6. Security Measures

We employ administrative, technical, and physical safeguards designed to protect your information, including:

  • Encryption in Transit & at Rest: HTTPS/TLS for all communications; AES‑256 for stored credentials.
  • Access Controls: Role‑based access, multi‑factor authentication for staff.
  • Regular Audits & Pen Tests: Third‑party security assessments and continuous monitoring.

No method of transmission or storage is completely secure; we cannot guarantee absolute security.

7. Cookies & Tracking Technologies

We use:

  • Essential Cookies: Required for core functionality (session management, authentication).
  • Performance Cookies: Collect aggregated data to improve site performance (e.g., page load times).
  • Analytics Cookies: Google Analytics helps us understand website activity. These cookies are set only after you opt in where required. Optional third-party analytics providers connected by users may use their own tracking technologies.
  • Preference Cookies: Remember settings like language or theme.

You can control cookies via browser settings or our cookie banner. Disabling cookies may limit certain features.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

  • Access or obtain a copy of the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion (erasure) of your data.
  • Object to or restrict processing of your data.
  • Withdraw consent at any time (without affecting prior lawful processing).
  • Opt out of marketing communications.
  • Data portability (receive data in a structured, machine‑readable format).

To exercise your rights, please contact us at privacy@ti-ny.link. We may verify your identity before processing requests. If you are in the EEA/UK, you may also lodge a complaint with your local supervisory authority.

8.1 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to know, access, delete, correct, and opt out of sharing personal information. We do not sell personal information as defined under California law.

9. Children’s Privacy

Our Service is not directed to children under 13 (or equivalent age of digital consent). We do not knowingly collect personal data from children. If we learn that a child has provided us personal data, we will delete it and terminate the associated account. Parents or guardians who believe their child has provided data can contact us at privacy@ti-ny.link.

10. International Data Transfers

ti-ny.link is based in Delaware, United States, and uses third-party service providers. If you access the Service from outside the U.S., your data may be transferred, stored, and processed in the U.S. or other jurisdictions. We rely on Standard Contractual Clauses or other approved mechanisms for cross‑border transfers where applicable.

11. Third‑Party Services & Links

Our Service may contain links to third‑party websites or services. We are not responsible for their privacy practices. We encourage you to review their policies before providing information.

12. Changes to This Privacy Policy

We may update this Policy periodically. We will post the revised Policy with a new “Last updated” date and, if the changes are material, provide prominent notice (e.g., via email or banner) at least 30 days prior to the effective date. Continued use after the effective date constitutes acceptance.

13. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact:

Email: privacy@ti-ny.link

By using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices described herein.