TRUST, DATA & CONTACT

Know where
you stand.

Clear information about ti-ny.link, your data and the people to contact.

Based in Delaware, USA.

ti-ny.link brings short links, bio pages, QR codes and link analytics together. The policies and contacts below apply to the service.

ACCOUNT DATA

Retention, in plain language.

The application database and third-party services have different deletion timelines.

  1. While your account is active

    Account data is retained while your account is active.

  2. When data is deleted

    Deleted data is removed immediately from the ti-ny.link application database.

  3. Third-party deletion intervals

    Some data held by third-party services may remain for up to six months, depending on their deletion intervals.

Your plan’s statistics-history allowance describes the reporting period available in your account. It is separate from account-data deletion. Understand plan allowances →

ANALYTICS

Know what is being measured.

Built-in product analytics

Analytics for links, QR codes and bio pages is handled natively by ti-ny.link and stored in the application database. Use the analytics guide to understand report labels and measurement limits.

Read the analytics guide →

Website analytics

The ti-ny.link website uses Google Analytics to understand website activity. This is separate from the native link, QR-code and bio-page reports in your account.

Ask a privacy question →

Providers you connect

Users can also connect supported third-party analytics providers. These optional integrations have their own configuration and provider policies.

Understand tracking pixels →

THE RIGHT CONTACT

A direct route to us.

For product setup, start with the documentation. For privacy and legal matters, use the relevant email address below.

Include the email address associated with your account when relevant. Never send your password or API key.

Get to know the platform.

Follow the setup guides or compare plans before you start.